Privacy policy

In accordance with Article 3.1 of the Act respecting the protection of personal information in the private sector (chapter P-39.1), here are the name, title, and contact details of the person responsible for the protection of personal information:

Maude Chamberland
Luxar Esthétique
475 Cherrier Street, L’Île-Bizard, H9C 1L1, QC
info@luxaresthetique.com
(514) 602-7322

PERSONAL INFORMATION PROTECTION POLICY

Luxar Esthétique is committed to respecting the personal information that you entrust to us. The protection of your privacy and the security of your personal information are taken seriously, and Maude Chamberland is committed to protecting your rights in accordance with the law. Below is a summary of the Personal Information Protection Policy (hereinafter referred to as the “Policy”).

The principles outlined below apply to the collection and use of your personal information:

Personal information is collected with your explicit consent. The information is kept in strict confidence. Personal information is used solely for the purposes for which it was collected.

Luxar Esthétique retains customers’ personal information for a period reasonably necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

Retention period: Luxar Esthétique reserves the right to close the file of a Client or Prospect in which no administrative action has been taken for a consecutive period of at least three (3) years. In the case of closing a file concerning a Client or Prospect, the personal information it contains will be destroyed or anonymized after a period of 7 years following the closure of said file.

The information collected will be used if you voluntarily provide your information directly on the site by the following means:

• By completing the information form to request an appointment. This form may include: your first and last name, your email address, your phone number, as well as information about your health condition.
• By communicating directly via a contact form available on the website. This form may require: your first and last name, your email address, and your phone number.
• By participating in contests or draws.

Access to the personal information in your file is strictly limited to authorized persons who need it to perform their duties. Your personal information may also be disclosed to government authorities or to other authorized individuals under applicable laws, both in Canada and abroad.

Except for provisions concerning cookies and other trackers, Luxar Esthétique does not collect personal information during simple browsing on the Site. Non-personal information, such as the domain and IP address, browser type, and operating system used, is automatically collected for statistical purposes to continuously improve the site.

It is ensured that your personal information is never transmitted to third parties for marketing and solicitation purposes on behalf of those parties.

ACCESS REQUEST PROCEDURE:

Individuals have the right to request and receive information about the personal information that Luxar Esthétique holds about them, the purpose of its use, and to whom it may have been disclosed. Individuals may also request the correction of any incorrect or incomplete personal information or request the deletion of their information.

To access your personal information, please send a written request to the attention of the personal information protection officer at the following email address: info@luxaresthetique.com. The written request must provide sufficient detail to allow identification and location of the information. Proof of identity may be required to protect your personal information.

For any questions, concerns, or complaints regarding your personal information, this Policy, or practices in terms of personal information protection:

Personal Information Protection Officer:

Maude Chamberland
Luxar Esthétique 475 Cherrier Street, L’Île-Bizard, H9C 1L1, QC
info@luxaresthetique.com
(514) 602-7322

DEFINITION: “Personal information” refers to information collected about you or third parties, which, alone or combined with other data, allows an individual to be identified. This may be your name, email address, online identifier, or other similar information.